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Goal 3: Citizen Engagement
The City of West Allis will increase citizen engagement to facilitate a sense of community, belonging, and ownership for citizens.

Strategic Action
3-1 Create “City 101 Academy” to deepen citizen and stakeholder knowledge regarding city services and budget/plans/priorities, and strategic goals and outcomes/progresses of city-wide plan alignment

3-2 Develop Strategic Communications Plan and Cohesive City Brand for Citizen Communication

3-3 Optimize strong partnerships with stakeholders to create new volunteer, employment and training opportunities

3-4 Grow city-wide citizen-centered programs and services by cultivating strategic partnerships with local, regional and national businesses and organizations

3-5 Expand access to City information through citizen focused city-wide communications and social media activities

3-6 Create Virtual City Hall where citizens can access city-wide e-services, City publications, public reports, plans and meeting information, observe steps of City legislative/review processes (Legistar expansion and consistency) and make online payments

3-7 Query and track citizens opinions and experiences regarding City services through Citizen Satisfaction Surveys; review and improve processes based on responses

3-8 Create Neighborhood Association Council to strengthen neighborhoods and neighborhood associations, provide information regarding needed commercial and residential code compliance and other factors negatively impacting neighborhoods

City Administrator Office
City Hall Room 123
(414) 302-8292

City Administrator
Rebecca N. Grill
[Staff Directory >>]

West Allis City Hall
7525 W. Greenfield Ave
West Allis, WI 53214
(414) 302-8200
8:00 am - 5:00 pm M-F
[Map & Directions >>]
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