Community Resources

We are in the fight against the coronavirus together. No one is alone, and numerous resources are available to assist you during this time. 

With questions or immediate needs related to COVID-19:

  • Text COVID19 to 211-211,
  • Visit 211Wisconsin.org, or
  • Call 211. Call volumes are high, please be patient and try to use the text or online options first.

mental health support

The COVID-19 pandemic, and the resulting changes to our lifestyles, can make anyone anxious or even depressed. Do not hesitate to ask for help if you’re feeling overwhelmed. Call 800-985-5990 to speak to a trained crisis counselor or text TalkWithUS to 66747.

food assistance

  • To find a food pantry near you, call 2-1-1 for information.
  • For children: Free, healthy grab and go meals will be provided to any child 18 years and younger from Monday - Friday while schools are closed. Drive through or walk up service is available as food pick-up is considered an essential activity.  Children do not need to be enrolled in the West Allis-West Milwaukee School District or live in the communities we serve to be eligible.  Any child or adult with a child in need of meals is welcome. View locations.
  • For seniors: West Allis Senior Center and the Milwaukee County Commission on Aging offer carry-out meals for seniors, Monday - Fridays, at West Allis Senior Center. Learn more on the Senior Center’s webpages.
  •  A Little Free Food Pantry is available to anyone to visit, either to donate food or to take food, outside of Shared Journeys Charter School at Apostle Presbyterian Church, 1509 S. 76th St. Neighborhood free food pantries run by residents are also located at 78th and Beloit, and 120th and Morgan.
  • FoodShare Wisconsin was created to help stop hunger and to improve nutrition and health. FoodShare helps people with limited money buy the food they need for good health. Each month, people across Wisconsin get help from FoodShare. They are people of all ages who have a job but have low incomes, are living on small or fixed income, have lost their job, and are retired or disabled and not able to work.
  • The Special Supplemental Nutrition Program for Women, Infants, and Children (WIC) is a nutrition program for pregnant women, infants, women who are breastfeeding, postpartum women, and children younger than 5. WIC provides nutrition education, breastfeeding education and support, supplemental nutritious foods, and connections to other community services.
    Wisconsin families want to raise strong and healthy kids, and WIC is here to help.
  • Hunger Task Force is frequently updating a map of emergency food distribution centers throughout the Milwaukee metro area. Visit Hunger Task Force’s website for more information. Hunger Task Force’s mobile market also stops in West Allis to provide fresh food to those in need. Learn more here.
  • Feeding America continues to work with food banks across the country. Use the pantry locator to find the pantry closest to you. Some food sites have changed their hours or are offering drive-through only to minimize the spread of COVID-19.

Utilities/Mortgage/housing:

  • Community Advocates
    • Community Advocates is available by phone for Milwaukee residents seeking assistance with energy assistance, FSET and Housing and Disability Services. To receive energy assistance, individuals are asked to call (414) 270-4653 to schedule an appointment. For general assistance call (414) 270-2941.
    • Community Advocates has created their own coronavirus resources list here.
  • Milwaukee County Energy Assistance Program

    All energy assistance application sites are closed to the public but appointments are being taken by phone. Beginning March 30, the income requirements have changed and only one month of income will be needed to apply. Schedule your appointment by calling or emailing. Call: 414-270-4653 or visit KeepWarmMKE.org

  • We Energies
    • WEC Energy Group, which manages We Energies, recently stated that it will not disconnect service to any residential customers at this time. If someone is struggling to pay his or her bills, he or she is asked to contact WEC Energy Group to arrange a payment plan. To reach customer service, people in residential areas can call 800-242-9137.
  • Take Root Milwaukee
    • In response to COVID-19, many banks, credit unions and mortgage holding companies have created customer assistance programs, which allow a borrower to suspend his or her mortgage payment for up to 180 days. Take Root Milwaukee noted that in some cases it is up to the borrower to contact his or her servicer to request a payment plan. The organization has created a list of banks and other servicers’ contact information. Visit the Take Root Milwaukee website or call (414) 921-4149 for assistance.
  • Wisconsin Rental Assistance Program
    • Gov. Evers also announced the launch of a $25 million Wisconsin Rental Assistance Program for Wisconsinites who have experienced income loss as a result of the COVID-19 pandemic. Administered by the Department of Administration (DOA), the Wisconsin Rental Assistance Program will provide direct financial assistance for owed rent, security deposits, and wrap around services for program eligible individuals. The effort is funded by $25 million in federal Coronavirus Aid, Relief, and Economic Security (CARES) Act dollars. Eligible applicants must be an adult Wisconsin resident with a household income at or below 80% of the county median income in the month of or prior to the application date. Once approved, eligible individuals may receive assistance of up to $3,000 in a combination of rental payments and/or security deposits. These payments will be paid directly to the landlord on behalf of the tenant. Read the press release: https://content.govdelivery.com/accounts/WIGOV/bulletins/28c9283

unemployment assistance

business assistance

Financial assistance is available from local, state, and federal sources to assist business owners through this time. Visit our business resource page for more information. 

current, Accurate coronavirus information