Coronavirus Closures & Cancellations

City facilities & services

Facility/ServiceStatusContact Information

Building Inspection and Neighborhood Services

Inspections and enforcement as needed


City Hall

Closed except for in person absentee voting March 23 – April 3;

Open for employees


City Meetings

None until April 10

Engineering Inspections

Engineering permits and dumpster permits and utility permits continue to be processed via email as needed 


Fillable forms for all permits available at:

Submit to: 

Health Department

By appointment only 

WIC also by appointment only


Historical Society




Closed; online services available


Municipal Court


Parks, playgrounds, dog park, and other park buildings

Milwaukee County Parks and city neighborhood parks remain open, but all playgrounds and park buildings are closed.

West Allis Dog Park and Joyce Radtke Skate Park are also closed.


Lobby open only for emergencies


Emergencies: 9-1-1

Public Works

Recycling and garbage collection continues as normal

Municipal Yards and drop off are closed

Offices closed to the public.


Pay utility bill: https;// 

Senior Center



Treasurer’s OfficeClosed

Anything that was paid at the Treasurer’s Office in person can now be done through the lockbox and by mail.

Utility payments can be done through lockbox, mail, online, or in person at Tri-City National Bank locations (most Tri-City lobbies are closed, but drive-through is open).

Taxes can be paid through the dropbox, mail, or online (fee applies for credit card).


Pay utility bill:

STAY AT HOME ORDER: 8 a.m. March 24 - 8 a.m. April 24, 2020

COVID-19 (Coronavirus) cases are increasing throughout the United States and Wisconsin. As of today, West Allis has 11 confirmed cases and has investigated dozens of suspect cases. We encourage you all to prevent illness and avoid exposure to this virus.

Governor Evers and the Department of Health Services outlined the details of the Safer at Home Order, effective from March 25 - April 24, 2020. Below is a summary of the key aspects outlined in this Order. Visit our FAQ about Safer at Home for more information.

Gatherings are not allowed: Individuals residing in the same household may gather together in any permitted location. Avoid social gatherings with people of all ages (including playdates and sleepovers, parties, large family dinners, visitors in your home, non-essential workers in your house);

The public should follow simple steps to prevent illness and avoid exposure to this virus including: 

  • Frequent and thorough hand washing with soap and water;
  • Covering coughs and sneezes;
  • Avoiding touching your face; and
  • Stay home as much as possible: #StayHomeSaveLives

Limit travel: Trips outside of the home should only be to stores to obtain goods, including groceries, essential household items or supplies, medication and other services, such as medical appointments, for yourself or anyone you may be caring for. Traveling to exercise outdoors on trails or pathways is allowed and encouraged, as long as social distancing practices are maintained. 

Residents should continue to practice social distancing whenever possible. Residents are able to:

  • Perform tasks essential to maintain health and safety, such as obtaining medicine or seeing a doctor;
  • Get necessary services or supplies for themselves or their family or household members, such as getting groceries and essential household items, pet food and supplies necessary for staying at home;
  • Travel to, and care for, a family member in another household; and
  • Care for older adults, minors, dependents, people with disabilities or other vulnerable persons.

Businesses allowed to operate under the Safer at Home order include, but are not limited to: 

  • Health care operations, including home health workers;
  • Critical infrastructure;
  • Businesses that provide food, shelter, and social services, and other necessities of life for economically disadvantaged or otherwise vulnerable individuals;
  • Fresh and non-perishable food retailers, including convenience stores, grocery stores, farmers’ markets, and food banks;
  • Restaurants may remain open for carry-out or delivery service only
  • Businesses that ship or deliver mail, groceries, food and goods directly to residences;
  • Pharmacies, health care supply stores and health care facilities;
  • Child care facilities, with some limitations
  • Gas stations and auto repair facilities;
  • Banks;
  • Laundry businesses, dry cleaners and services necessary for maintaining the safety, sanitation and essential operation of a residence, including garbage collection;
  • Hardware stores, plumbers, and electricians;
  • Educational institutions, for the purposes of facilitating distance learning;
  • Roles required for any business to maintain minimum basic operations, which includes security, and payroll;
  • Law and safety, and essential government functions will continue under the recommended action;
  • Transportation providers including airlines, taxis, vehicle rental services, and other public, private, and commercial transportation; and
  • Hotels and motels.

The order contains detailed information regarding the exemptions provided to certain businesses. If a business is unsure about whether or not they are exempted from this order, please contact the Wisconsin Economic Development Corporation online:

Additional information about COVID-19

Thank you for your cooperation in these challenging times. We will continue to keep you informed through the various communication channels.

Stay home. Save Lives!


This Order is enforceable by any local law enforcement official, including county sheriffs. Violation or obstruction of this Order is punishable by up to 30 days imprisonment, or up to $250 fine, or both. Wis. Stat. § 252.25.