|Usage Charge||Previous Rate||Current Rate|
|First 100 CCF||$2.42 per CCF||$2.58 per CCF|
|Next 4,900 CCF||$2.32 per CCF||$2.43 per CCF|
|Next 5,000 CCF||$2.18 per CCF||$2.32 per CCF|
|Over 10,000 CCF||$2.08 per CCF||$2.08 per CCF|
|Basic Service Charge by Meter Size||Previous Rate||Current Rate|
|5/8 Inch or 3/4 inch||$37.05||$37.20|
The basic service charge is the cost of meter reading and maintenance, public fire protection including use of hydrants, and ensuring an adequate water supply that may be demanded for extinguishing fires. The quarterly service charge is based on the size of the water meter at the property.
|Volume||Previous Rate||Current Rate|
|0-10 CCF||$17.50 (minimum charge)||$19.50|
|Over 10 CCF||$1.75 per CCF|
City sanitary sewer charge covers the cost of maintenance and operation of the City of West Allis sewer system. Costs are based on the volume of sewage that must be treated. Charges are based on the consumption of metered water to determine the amount of sewage each property discharges into the system. New sanitary sewer rates are effective as of January 1, 2018.
|Classification||Previous Rate||New Rate|
|Residential Single Family||$35.20||$36.34|
|Commercial/Residential 3+ Units
- Connection Charge (Flat Rate)
- Usage Charge (per CCF)
$1.83 per CCF
$1.83 per CCF
Milwaukee Metropolitan Sewerage District (MMSD) is a pass-through charge to cover the operation and maintenance costs of the MMSD sewerage treatment facilities and conveyance systems. Usage is determined by the consumption of metered water for commercial and residential properties with 3 or more units. The charge is a flat rate for single family and duplex properties. New MMSD rates are effective as of January 1, 2022.
|Classification||ERU Quantity||Current Rate|
|Commercial & 4+ Family||Varies|
The utility bill includes a flat fee to cover maintenance and operation of the storm sewer system. The quarterly charge is based on equivalent residential units (ERU). Residential properties with 1-3 units are assigned ERU quantity per chart below. Commercial and residential properties with 4 or more units have ERU quantities determined by square footage of impervious area. One ERU is equal to 1,827 square feet of impervious area. The charge per ERU is $20.58. Storm water rates are effective as of January 1, 2017.
|Classification||Billing Schedule||Previous Rate||Current Rate|
|Four Family (Recycling Only)||Quarterly||$44.20||$46.60|
|Mobile Home (individually metered)||Quarterly||$22.50||$27.80|
|Mobile Home (jointly metered)||Monthly (not on utility bill)|
The utility bill includes one flat waste management fee. This fees plus the partial funding from the State for the state mandated city recycling program provide covers the costs of collection and disposal of recycling and garbage. The charge is billed per residential unit. New rates are effective January 1. 2022.
|Service||Charge||Explanation of Charge|
|Payment Not Honored by Financial Institution||$30.00||The utility shall assess a charge when a payment rendered for utility service is not honored by the customer's financial institution.|
|Special Billing (Landlord/Tenant)||$50.00||The utility shall assess a charge to the requestor to cover the administrative expenses whenever an existing customer or the property owner requests a special billing outside of the normal utility billing. This charge may not be assessed to a new customer.|
|Special Meter Reading||$50.00||The utility shall assess a charge to the requestor whenever an existing customer or the property owner requests a special meter reading by utility personnel on a date other than the regularly scheduled meter reading. This charge may not be assessed if the customer or the property owner provides the meter reading. This charge may not be assessed to a new customer.|
|Missed Appointment (Normal Business Hours)||50.00||The utility shall assess a charge to the requestor whenever an existing customer or the property owner requests a special meter reading by utility personnel on a date other than the regularly scheduled meter reading. This charge may not be assessed if the customer or the property owner provides the meter reading. This charge may not be assessed to a new customer.|
|Missed Appointment (After Normal Business Hours)||$75.00||The utility shall assess a missed appointment charge when a customer, without providing reasonable cancellation notice, fails to be present at the customer's location for an appointment scheduled with utility personnel. The utility may not apply the charge for the first such missed appointment during normal business hours. The utility shall apply the charge for the first such missed appointment after normal business hours.|
|Real Estate Closing Account (Owner, Agent, Title Company, Bank, Attorney)||$50.00||The utility shall assess a charge whenever a customer or the customer's agent requests written documentation from the utility of the customer's account status in connection with a real estate closing.|